Help, Documentation & Credit Billing Policy

Transparent guide to our multi-model AI video studio, credit consumption, and refund guarantees.

How the 50-Credit Starter Plan Works

The $12.99/month Starter Plan grants 50 platform credits upon confirmed payment.

Up to 50 basic AI videos per month applies specifically to our designated low-cost standard model (Wan 2.1 Standard at 480p, 5 seconds = 1 credit). Premium models (Seedance 2.0, Kling 2.5 Turbo, Veo 2 Cinema, and 720p/1080p outputs) consume additional credits calculated from verified provider costs.

Automatic Failure Refund Guarantee

When you submit a generation request, the required credits are placed in an atomic reservation hold.

Credits are only finalized after your video output is generated and stored. If an upstream AI provider encounters an error or times out, 100% of the reserved credits are automatically released back to your available wallet balance.

Model Families & Capabilities

Wan Family (Wan 2.1 Standard & 14B Pro)Cost-efficient Text-to-Video and Image-to-Video synthesis. Wan 2.1 Standard (480p, 5s) consumes 1 credit per video.

Seedance Family (Seedance 2.0 Fast & Master)High-fluidity motion and multi-aspect ratio support (16:9, 9:16, 1:1) up to 1080p 10s.

Kling Family (Kling 2.5 Turbo)Expressive cinema motion with negative prompt control and 720p/1080p mastering.

Veo Family (Veo 2 Cinema + Audio)Photorealistic synthesis with optional synchronized ambient audio generation.